Recorded replays

Agent demo

Step-by-step replays of three recorded, persisted Coverage Agent cases: one successful verification, and two cases that were correctly flagged for human review rather than guessed at. Each replay narrates a real case record; none of this is a new live agent, Stedi, or Bedrock invocation.

Electronic eligibility was incomplete, so the agent called the insurer, every benefit was confirmed on a read-back, and a $80.00 patient estimate was computed in code and written.

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